rotki Documentation

Appearance

Help & Support ​

To access the Help & Support menu, click the ? icon in the toolbar.

Help & Support Menu

The Help & Support menu provides quick access to:

  • Report Issue - Report bugs or request features
  • Usage Guide - Get started with the documentation
  • FAQ - Common questions about the application
  • Discord - Join the community and get support
  • Github - Review the code and open issues
  • Twitter / X - Follow for updates

Report Issue ​

If you encounter a bug or want to request a new feature, click on Report Issue to open the issue submission form.

Report Issue Dialog

Filling Out the Form ​

  1. Title - Enter a brief summary of the issue (up to 100 characters)
  2. Description - Provide detailed information about the bug or feature request (up to 1500 characters)

Submission Options ​

You can submit your issue through one of the following channels:

  • GitHub - Opens an issue on the rotki GitHub repository
  • Google Form - Submit via a form for private matters
  • Email - Send directly to the team

TIP

GitHub issues are publicly visible. For private matters, use Google Form or Email instead.

Tips ​

Need Immediate Help? ​

Get quick help from the community in the #support channel on Discord, or you can DM the team directly.

Taking Screenshots? ​

Before taking screenshots, enable privacy or scramble mode to hide sensitive data like balances and addresses. You can find this option in the privacy settings.