---
url: /usage-guides/utilities/help.md
description: >-
  Access rotki's help resources, report bugs with logs attached, and submit
  feature requests directly through the in-app Help & Support menu in the
  toolbar.
---

# Help & Support

To access the Help & Support menu, click the **?** icon in the toolbar.

![Help & Support Menu](/images/usage-guides/utilities/help/support_menu.webp)

The Help & Support menu provides quick access to:

* **[Report Issue](#report-issue)** - Report bugs or request features
* **Usage Guide** - Get started with the documentation
* **FAQ** - Common questions about the application
* **Discord** - Join the community and get support
* **Github** - Review the code and open issues
* **Twitter / X** - Follow for updates

When you run rotki in a browser, for example the docker deployment, two more entries appear at the
bottom of the menu. The desktop app does not show them here.

* **About** - Version information, including the data directory currently in use
* **Browser Log** - Download the browser log file

> \[!NOTE]
> The desktop app also has its own **Help** menu in the application menu bar, which is a different
> menu with different entries. That is where you will find **Logs Directory** and **Data Directory**,
> which open those folders in your file manager — see
> [opening the data directory](/usage-guides/advanced/data-directory#opening-it-from-the-app).

## Report Issue

If you encounter a bug or want to request a new feature, click on **Report Issue** to open the issue submission form.

![Report Issue Dialog](/images/usage-guides/utilities/help/report_issue_dialog.webp)

### Filling Out the Form

1. **Title** - Enter a brief summary of the issue (up to 100 characters)
2. **Description** - Provide detailed information about the bug or feature request (up to 1500 characters)

### Submission Options

You can submit your issue through one of the following channels:

* **GitHub** - Opens an issue on the rotki GitHub repository
* **Google Form** - Submit via a form for private matters
* **Email** - Send directly to the team

::: tip
GitHub issues are publicly visible. For private matters, use Google Form or Email instead.
:::

### Tips

#### Need Immediate Help?

Get quick help from the community in the **#support** channel on [Discord](https://discord.rotki.com), or you can DM the team directly.

#### Taking Screenshots?

Before taking screenshots, enable privacy or scramble mode to hide sensitive data like balances and addresses. You can find this option in the privacy settings.