--- url: /premium/subscription.md description: >- Manage your rotki premium subscription: view details and payment history, access API keys, create referral codes, change your plan, cancel, or renew. --- # Subscription Management Manage your rotki premium subscription, view payment history, and access your API keys from your account page. ## Accessing Your Subscription Visit your [subscription page](https://rotki.com/home/subscription) at rotki.com to manage your premium account. ## Viewing Subscription Details Your subscription page displays: * **Current plan tier** (Basic, Advanced, etc.) * **Billing cycle** (Monthly or Yearly) * **Subscription status** (Active, Expired, Canceled) * **Next renewal date** (for active subscriptions) * **Device usage** (current devices vs. limit) ## Managing API Keys API Keys and Secrets are required to connect the rotki app to your premium subscription. You need to manually generate them from the API Keys section on your subscription page. See [API Keys & Secrets](/premium/api-keys) for detailed instructions on creating, viewing, regenerating, and securing your API credentials. ## Payment History View all past payments and invoices from your subscription page. ### Accessing Invoices 1. Go to your [subscription page](https://rotki.com/home/subscription) 2. Scroll to the Payment History section 3. View details for each payment: * Date * Amount * Payment method * Invoice status 4. Download invoices as needed ::: info Invoice Generation An invoice is automatically generated for each payment and available immediately after successful payment. ::: ## Creating Referral Codes Any account with a confirmed email can create a referral code to share with others. People using your code get a discount on their first subscription, and you earn account credit when they subscribe. See [Referral Program](/premium/referrals) for detailed instructions on creating and sharing referral codes. ## Account Credit Credit earned through referrals and other rewards appears in the Account Credit section of your subscription page, along with a history of credit earned and used. Credit is applied automatically to your subscription purchases, renewals, and upgrades, so you do not need to enter anything. ::: warning How credit can be used Account credit can only be applied to rotki subscription purchases and renewals. It cannot be redeemed for cash, refunded, or transferred to another account. ::: ## Canceling Your Subscription You can cancel your subscription at any time from your subscription page. ### How to Cancel 1. Go to your [subscription page](https://rotki.com/home/subscription) 2. Click the **Cancel Subscription** button 3. Confirm the cancellation ### After Cancellation ::: warning Important * Cancellation takes effect at the end of your current billing period * You retain premium access until the paid period ends * No refunds are provided for the remaining time in your current period * Your API keys will stop working after the subscription expires ::: ### Reactivating After Cancellation If you've canceled your subscription but it hasn't expired yet, you can resume it: 1. Go to your [subscription page](https://rotki.com/home/subscription) 2. Click the **Resume Subscription** button 3. Your subscription will continue and auto-renew as before ::: tip Resume Before Expiration You can only resume a subscription before it expires. Once expired, you'll need to purchase a new subscription from the [pricing page](https://rotki.com/pricing). ::: ## Changing Your Plan ### Upgrading to a Higher Tier You can upgrade directly from your subscription page: 1. Go to your [subscription page](https://rotki.com/home/subscription) 2. Select a higher tier 3. Payment will be prorated based on remaining time 4. The upgrade takes effect immediately See [Upgrading Your Subscription](/premium/plans-and-pricing#upgrading-your-subscription) for detailed information. ### Downgrading or Changing Billing Cycle To downgrade to a lower tier or change your billing cycle (monthly ↔ yearly): 1. Cancel your current subscription 2. Wait for the current billing period to end 3. Subscribe to your desired tier from the [pricing page](https://rotki.com/pricing) ::: warning No Downgrades Downgrades are not supported. You must cancel and wait for your subscription to expire before subscribing to a lower tier. ::: ## Renewal Information ### Automatic Renewal Subscriptions automatically renew based on your payment method: * **Card**: Charged automatically using your default card * **PayPal**: Charged automatically via PayPal * **Crypto**: **NOT auto-renewed** - you must manually repurchase ### Billing Cycle New billing cycles start at **UTC midnight** after your subscription expires. ### Renewal Notifications You'll receive email notifications: * Before your subscription renews * After successful renewal * If renewal payment fails ### Managing Renewal Payment Method For card payments, you can change which card is used for renewals: 1. Go to your [payment methods page](https://rotki.com/home/payment-methods) 2. Set your preferred card as the default 3. Future renewals will use the selected card See [Payment Methods](/premium/payment-methods) for details. ## Troubleshooting ### My subscription shows as expired but I paid 1. Check your payment was successful in your bank/PayPal account 2. Verify payment was sent to the correct address (for crypto) 3. Check your email for payment confirmation 4. Contact with payment details ### My renewal failed 1. Check your [payment methods](https://rotki.com/home/payment-methods) 2. Verify your card hasn't expired 3. Ensure sufficient funds are available 4. Update your payment method if necessary 5. Manually renew from the [pricing page](https://rotki.com/pricing) if needed ### I can't access my subscription page 1. Ensure you're logged in to rotki.com 2. Verify you're using the correct account 3. Clear browser cache and try again 4. Contact for assistance